Refund Policy
Last updated: April 2026
The simple version
If you don't find at least 3 actionable findings in your report, email info@clapp.in within 7 days of purchase and we'll refund you in full. No questions asked.
Full policy
- 7-day window: Refund requests must be received within 7 days of purchase. After that, we are unable to process refunds.
- Eligibility: If your report contains fewer than 3 findings with actionable fix steps, you are eligible for a full refund.
- How to request: Email info@clapp.in with the subject “Refund request” and your report ID or email address.
- Processing time: Refunds are processed within 5–10 business days via the original payment method.
- Annual Monitor: If you upgrade to the Annual Monitor, you may cancel within 14 days of the first charge for a full refund, provided you have not received a monthly report under the subscription.
Contact
Questions about your refund? Email info@clapp.in